We want you to love our products as much as we do! If you are unsatisfied with your purchase in any way and looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order.
To initiate a return or exchange:
- Send us an email at admin@azucarx.com and let us know your order number and which items you would like to return
- We will respond with a prepaid return label
- Print your prepaid shipping label and send all items back to us using the label provided in any packaging
Once we receive your return we will issue the refund. Depending on your bank, it can take 3-5 business days for the refund to be reflected in your account.